How GRECO Grew Their Direct Orders With a Craver App
GRECO is a fast-growing Greek street food restaurant born in Boston, now with six locations. CEO Demetri wanted a better online ordering experience for their guests with a Square POS integration and loyalty features.
“Since launching our branded app with Craver, we’ve seen an increase in direct orders, which has helped us build a stronger relationship with our guests.”
— Demetri, CEO, GRECO
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How their online experience improved.
✗ ChowNow couldn’t support their growth
GRECO’s previous provider, ChowNow couldn’t deliver the features and functionality GRECO needed to grow.
✓ A platform built to grow with them
GRECO now has a custom-branded mobile app that grows with them and gives guests a smoother ordering experience.
✗ ChowNow didn’t integrate with Square
GRECO’s previous provider, ChowNow, wasn’t connected to Square, which made day-to-day operations more complicated than they needed to be.
✓ Craver and Square integrate fully
Menu updates and inventory sync automatically, so operations run smoothly without any manual work in between.
✗ No loyalty program
With no rewards program, there was no way to keep guests engaged and ordering directly from them.
✓ Guests returning more often
Guests now earn rewards every time they order, giving them a reason to keep coming back and order directly.
What they love about Craver.
Seamless functionality
Guests can order ahead, earn points, and reorder their usual without having to think about it.
Complete Square POS integration
Craver and Square integrate fully, so that menu and inventory updates automatically sync to their app.
Built-in rewards program
Guests earn points on every order, track their rewards, and redeem them, all within their app.
“Craver checked all the boxes our previous provider simply couldn’t. The switch has made a meaningful difference for our business and for our guests.”
— Demetri, CEO, GRECO
