How Anecdote Coffee Doubled Their Online Orders With a Craver App
Anecdote Coffee is an independent coffee shop in Indiana. Being focused on quality and community, they wanted a simpler way for regulars to order ahead, without the friction of clunky web ordering.
“Our Craver app has become the preferred way guests order digitally, and from a business standpoint, it has more than paid for itself several times over.”
— Seth, Co-Founder, Anecdote Coffee
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How their online experience improved.
✗ Outdated online ordering
Anecdote noticed guests’ expectations were shifting. Navigating a website just to place an online order created friction.
✓ Premium custom-branded app
Anecdote now has an app that gives guests the quickest and easiest path to place their online orders.
✗ Disconnected loyalty & ordering
Anecdote had no way to tie loyalty rewards into their ordering experience, making it harder to drive repeat visits.
✓ Built-in loyalty
By giving guests a reason to keep coming back, Anecdotes’ online orders grew 2x.
What they love about Craver.
Professional app design
“Our app feels polished, simple, and well thought out. For an independent coffee shop, the quality Craver delivers really stands out.”
— Seth, Co-Founder
Easy online ordering
“Our app gives guests the quickest, cleanest path to place their order. It’s attractive, easy to use, and consistently works well.”
— Seth, Co-Founder
Strong partnership
“The Craver team invites feedback and are thoughtful about building features that are actually valuable.”
— Seth, Co-Founder
“Craver has been a great experience for our business and for our guests.”
— Seth, Co-Founder, Anecdote Coffee
