On the hunt for the best online ordering system for your restaurant?
We’ve put together a no-nonsense guide to five of the best platforms out there.
Ready to find your perfect match?
Let’s get started.
1. Craver
Custom-branded mobile apps and web ordering, tailored to match your brand.
Pros
- Zero commissions, fees, set-up costs, or contracts
- Seamless user experience for guests and staff
- Excellent guest engagement tools like loyalty, one-tap reordering, and order customizations
- No need to set up/pay for Apple/Google developer accounts
Cons
- Not the cheapest option on the market
- Only integrates directly with Square—requires an additional tablet to work with other POS systems
Pricing
Mobile App & Web Ordering:
- Monthly contracts from $249 / month
- Yearly contracts from $212 / month
- $0 one-time set-up costs and credit card processing
Integrations & Feature Highlights
- Craver syncs seamlessly with Square and has integrations with delivery companies and payment processors.
- Craver apps have an impressive 4.8-star average rating in the App Store and Google Play Store, and a 5-star rating on Square’s Marketplace.
- Features include one-tap reordering, loyalty and rewards, order personalization and upselling.
2. Orda
A super quick and cheap Square integration for mobile apps and online ordering.
Pros
- Straightforward and intuitive platform
- Super quick launch time (2-3 days)
- Offers a branded website service
Cons
- Only integrates with Square
- Lots of extra charges like fees and commissions
- Feature set is basic
Pricing
- Starter: $59 / month per location + $0.25 commission fee
- Pro: $129 / month per location + additional fees depending on usage
- Enterprise: custom pricing with a $4,000 setup fee
- Custom websites are available for $29 / month with a $750 setup fee
Integrations & Feature Highlights
Orda is built solely for Square so it lacks diverse integrations. Many features come at an extra charge and require Square integrations. Features include Orda WebXP, self-ordering kiosks, Square Loyalty and link-in-bio, and automated marketing tools.
3. Per Diem
Per Diem creates branded mobile apps built for Square for restaurants and coffee shops.
Pros
- Rich loyalty and rewards features
- Super quick launch time
Cons
- Only integrates with Square POS
- Lots of extra charges like fees and commissions
Pricing
Monthly fee per location:
- Starter: $99/month + $49/month per additional location
- $.50 fee per pickup / $1.50 fee per delivery
- Pro: $199/month
- $.25 per pickup / $1.25 per delivery
- Premium: $499/month
- 1,000 free orders per location each month; then $0.10 per pickup
Integrations & Feature Highlights
- Per Diem only integrates with Square, so integration options are limited. Their features include loyalty, web ordering, and marketing tools.
- Per Diem works well for simple setups, though growing brands may find the feature set and integrations a bit restrictive over time.
4. Incentivio
An intelligence-driven guest engagement platform for restaurants and virtual kitchens.
Pros
- Best Toast integration on the market
- Advanced AI and machine learning capabilities
- Data-driven marketing & CRM capabilities
Cons
- Set-up costs, transaction fees, and other extra charges
- 12-month minimum contract
- Its complex feature set means a steeper learning curve when training staff to use the platform
- May feel like poor value for money if you’re not using the platform’s full functionality
Pricing
- Monthly contracts from $249 / month with a $0.20 gateway transaction fee
- One-time setup fee of $3,000 and a further $200 for each location
- $0.03 marketing SMS fee
Integrations & Feature Highlights
- Incentivio’s strong suit is its rich Toast integration. Its additional marketing and social platform integrations also make it a versatile choice.
- Incentivio offers a complex feature set that will require training such as its 360 CRM & analytics and AI & machine learning. Traditional features include loyalty programs, flexible payments, gift cards and marketing tools.
5. TapMango
A loyalty and acquisition platform that can also extend to a website and mobile app across different industries.
Pros
- Rich loyalty and rewards features
- Mix and match features to customize your platform
Cons
- 12-month minimum contract
- Everything on top of loyalty costs extra
- Requires a significant time investment to learn how to use the platform’s full functionality
- Basic app and web ordering functionality
Pricing
- Core loyalty base package: $189 / month including 1,000 SMS and 2,000 emails
- Customer acquisition pro: $89 / month for an additional 2,000 SMS, 10,000 emails, and more features
- Mobile app with push notifications: $99 / month
- Online ordering: $189 / month
- Additional SMS: $15 / month for 1,000 SMS
- Setup costs: $500
Integrations & Feature Highlights
- Integrations are limited since loyalty is TapMango’s main service. It has a direct integration with Square but doesn’t offer auto menu sync.
- TapMango boasts an extensive rewards program that’s highly customizable and leverages data from TapMango AI which tracks the time of day most customers are opening promos to predict the best send-time.
